Proptech is changing how developers and home builders operate. Not only will proptech change how…
John Cecilian, Jr.09/03/2019
A huge market ($1.5T+, roughly 3x total ecommerce market!), a broken customer experience, and legacy…
John Cecilian, Jr.08/28/2019
We have all seen countless statistics and read numerous reports about the financial benefits of…
John Cecilian, Jr.08/21/2019
Fun Stat: 86% of customers will pay more for a better customer experience – Oracle…
John Cecilian, Jr.07/26/2019
This is not a coincidence, since improvements in CX have been tied to revenue growth…
John Cecilian, Jr.07/03/2019
Retail, software, consumer goods, even B2B businesses – every company is trying to deliver a…
John Cecilian, Jr.06/21/2019
In Part 1 of "Great Customer Experience" I discussed the focus of the sales team…
John Cecilian, Jr.03/27/2019
This time of year always brings me back to being a kid, and shopping with…
John Cecilian, Jr.03/25/2019
There have been a "string of disappointing housing market data points, including a surprise decline in…
John Cecilian, Jr.12/04/2018