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Technology is Taking Over in 2022

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Lessons to Take Into 2022 From the Lens of a PropTech Leader

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Cecilian Partners Acquires BrightDoor

John Cecilian, Jr.

Digital Technology is Coming for Real Estate

Customer Experience

08/28/2019

Digital Technology is Coming for Real Estate

A huge market ($1.5T+, roughly 3x total ecommerce market!), a broken customer experience, and legacy…

John Cecilian, Jr.

Customer Experience

08/21/2019

Unlocking Value through Resident Loyalty in Master Planned Communities

We have all seen countless statistics and read numerous reports about the financial benefits of…

John Cecilian, Jr.

Customer Experience

07/26/2019

Transforming The BUY – Making It Easy And Simple To Actually Purchase A Home

Fun Stat: 86% of customers will pay more for a better customer experience – Oracle…

John Cecilian, Jr.

Customer Experience

07/03/2019

Digitizing The New Home Purchase Search

This is not a coincidence, since improvements in CX have been tied to revenue growth…

John Cecilian, Jr.

Customer Experience

06/21/2019

Customer Experience In Master Planned Communities

Retail, software, consumer goods, even B2B businesses – every company is trying to deliver a…

John Cecilian, Jr.

Customer Customer Experience

03/27/2019

Great Customer Experience Part 2

In Part 1 of "Great Customer Experience" I discussed the focus of the sales team…

John Cecilian, Jr.

Customer Experience

03/25/2019

Great Customer Experience Part 1

This time of year always brings me back to being a kid, and shopping with…

John Cecilian, Jr.

Customer Journey

12/04/2018

Stop Selling the House, Start Selling the Home

There have been a "string of disappointing housing market data points, including a surprise decline in…

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